FAQ
What is Beacon & Ink?
Who We Serve
Beacon & Ink is a creative marketing collective helping authors, artists, and small businesses build brands that feel authentic, sustainable, and memorable.
Rather than chasing every trend, we focus on strategy, storytelling, and systems that continue working long after a campaign ends.
Rather than chasing every trend, we focus on strategy, storytelling, and systems that continue working long after a campaign ends.
We're based in Kansas City, Missouri.Most services are provided remotely, allowing us to work with clients throughout the United States and beyond.
Do I have to be local?
Not at all!Most of our clients work with us virtually using email, Google Meet, Zoom, and shared workspaces.
Our primary clients are:AuthorsArtistsIndependent BookstoresCoffee ShopsRestaurantsRetail Stores/BoutiquesTattoo ArtistsCreative Entrepreneurs
If your business values meaningful relationships and intentional marketing, there's a good chance we're a great fit!
If your business values meaningful relationships and intentional marketing, there's a good chance we're a great fit!
How do I get started?
Start by using our Start Here page.From there you'll decide your goals, and we'll recommend the best next step. Whether that's consultation, a package, or one of our digital resources.
Do I have to schedule a consultation?
Not always.Digital products and templates can be purchased immediately.Most custom services begin with a consultation so we can understand your goals before recommending a solution.
Where are You Located?
Working Together
Can I upgrade my package later?
Absolutely!Many clients begin with a consultation or a small project before transitioning into an ongoing partnership.
Do you require a deposit?
Yes.Most projects a non-refundable deposit to reserve your place on our calendar.Monthly retainers are billed at the beginning of each billing cycle.
Do you require contracts?
Yes.Every custom project includes a written agreement outlining deliverables, timelines, payment terms, and expectations so everyone is protected.
What's the difference between a retainer and à la carte services?
À la carte services are one-time projects.Monthly retainers provide ongoing support each month and are ideal for businesses that need consistent marketing without hiring a full-time employee.
Can I hire you for just one thing?
Absolutely!Our à la carte services are perfect if you only need help with one project.Examples Include:Newsletter DesginWebsite AuditBrand ConsultationSocial Media AuditLaunch PlanningMarketing StrategyCanva Templates
Services
How quickly can we begin?
Project timelines vary depending on your current schedule.Smaller projects often begin within 1-2 weeks.Larger branding or launch projects may book several weeks in advance.
How Does it Work?
Do you manage social media?
Yes.Depending on your package, we can help with:StrategyContent PlanningCaption WritingSchedulingAnalyticsPlatform Optimization
We believe social media should support your business, not consume it.
We believe social media should support your business, not consume it.
Do you write newsletters and blogs?
Absolutely!Long-form content is one of our specialties.We can help with:Email NewslettersBlog PostsWebsite CopyProduct DesriptionsSales PagesLanding Pages
Creatives
Do you help self-published authors and independent artists?
Yes.Many of our services were designed specifically with indie creators in mind.Whether you're preparing for your first release or managing a growing backlist, we can help create a marketing plan that fits your goals.
Do you publish books?
No.Beacon & Ink is a marketing and creative services company.We do not operate as a publisher.
Will you market my products after launch?
Absolutely!Many of our clients work with us well beyond release week.Marketing is a marathon, not a sprint, and we specialize in long-term visibility strategies.
Do you offer payment plans?
Some larger projects qualify for payment plans.We'll discuss available options during consultation.
What payment methods do you accept?
We accept all major credit cards and other payment methods available through our secure checkout platform.
Are digital purchases refundable?
Because digital products are delivered immediately, they are generally non-refundable.If you experience technical issues, we're happy to help.
Do you work nights and weekends?
To protect both creativity and work-life balance, we generally work during regular business hours.Scheduled launch support and special event coverage may be exceptions
How do we communicate during projects?
Most communication happens through email.Kickoff meetings and strategy sessions are typically held through Google Meet.
Communication
Can I use your templates commercially?
Templates may be used for your own business.They may not be resold, redistributed, or claimed as your own work unless specifically stated in the product license
Digital Shop
How quickly do you respond?
We strive to respond within two business days.Messages received during weekends or holidays will be answered during normal business hours.
Payment
Results
Can you guarantee sales or follower growth?
No.Marketing is influenced by many factors outside anyone's control.What we can promise is thoughtful strategy, transparent communication, and work grounded in proven marketing principles rather than empty promises.
What makes Beacon & Ink different?
We believe marketing should feel like an invitation, not an interruption.Instead of chasing every algorithm update or viral trend, we help you build a brand rooted in clarity, trust, and meaningful connection. Our goal is to create systems that continue serving your marketing needs long after a single campaign ends.
Still Have Questions?
We'd love to help!
Whether you're wondering which service fits your goals or simply aren't sure where to being, we're happy to point you in the right direction.